.245
a	Oakland on quality management
h	Buku-Bacaan Pendukung
.020
a	9780750657419
.100
a	OAKLAND, John S.
.005
a	20101115131905
.260
a	Oxford
b	Elsevier and Buterworth-Heineman
c	2004
.084
a	658.4013 OAK
.300
a	x, 476 hlm.: gamb., tab.
b	24 cm.
c	x, 476 hlm.: gamb., tab. ; 24 cm.
.336
a	Buku-Bacaan Pendukung