.245
a	Managing assertively
b	: how to improve your people skills.
h	Book
.100
a	Burley-Allen Madelyn
.005
a	00000000000000
.260
a	New York: Wiley, 1995.
b
c	2000
.084
a	547.635 Gok
.300
a	xi, 224 hlm.
b	tab., 23 cm. (Wiley self-teaching guide)
c	xi, 224 hlm.; tab., 23 cm. (Wiley self-teaching guide)
.336
a	Book