.245
a	Design and control of workflow processes
b	: business process management for the service industry
h	Tugas Akhir Disertasi-NonITB
.020
a	ISBN-13: 9789038605623 [pbk]
.100
a	REIJERS, Hajo Alexander
.005
a	20140617111307
.260
a	Eindhoven
b	Technische Universteit Eindhoven
c	2002
.084
a	658.54 REI
.300
a	xi, 271 hlm.: gamb., tab.
b	24 cm.
c	xi, 271 hlm.: gamb., tab.; 24 cm.
.336
a	Tugas Akhir Disertasi-NonITB